How can we help?

FAQ

General

Where do you ship to?

We are located in the United States. We offer shipping to Canada, the UK, Australia, New Zealand, Sweden, Denmark and Norway directly via our site. If you are located in a different country, please email us and we will do our best to offer shipping to your location. 

Due to COVID and postal service options we are currently only able to offer UPS shipping to Australia and New Zealand.

Please be aware that depending on your country's laws, there may be customs duties or tariffs due upon arrival of your package. You should receive a confirmation email from us once your order has shipped with tracking information. Please watch the tracking carefully, respond to any emails, phone calls or notes that you may receive, and let us know if something appears to be wrong.

How long does it take for my order to ship?

We try our best to ship all orders (except custom logos) within 1-2 days. Customised orders can take 1-2 weeks. If you have a deadline that you are trying to make, send us an email and we will do our best to get your items to you in time. 

Can you customise the internal pages of the notebooks?

We are only able to customise the internal pages of our notebooks on orders of 500 or more. If you are interested in a custom printing, email us for more information!

Bulk Orders

Do you offer Bulk Order Pricing?

Yes, check out our Bulk Order Pricing sheet and email us to get started!

Ambassador programme faqs

What is a Sports Planner Ambassador?

Ambassadors are passionate individuals who go above and beyond to cultivate communities through Sports Planner, embody the values of our mission and vision, and share their love for our brand all while earning awesome rewards and having access to exclusive Ambassador perks.

How many Sports Planner Brand Ambassadors are you accepting?

We are currently accepting 500 Sports Planner Ambassadors.

Can I apply if I don't own a Sports Planner?

We feel that anyone should be able to use Sports Planner regardless of their financial ability. That’s why from day one, we have offered the PDF for anyone to use. It is vital to our program that our Ambassadors have an authentic experience with our brand, so no matter which version of the planner you use, you can apply to our Ambassador program. As an Ambassador, you will receive a 30% discount code each month. If it’s within your financial ability, we encourage you to utilize this discount to purchase your very own Sports Planner!

What is the deadline to apply?

Applications close on June 8, 2021 11:59 PM PDT

I was a Sports Planner Ambassador last year—do I need to reapply?

No, as long as your an active ambassador it will keep on rolling.

I have questions about the program, who can I contact?

Feel free to send us an email at ryan@sportsplanner.co.uk.

Get in touch

Have questions about your order, or a general enquiry?